SPOR Privacy Policy

Last Updated: 18/7/2026

At SPOR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the SPOR mobile application, website, and related services.

By using SPOR, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

• Full name
• Email address
• Mobile phone number
• Gender (when required for booking eligibility)
• Date of birth (optional)
• Profile photo (optional)

Booking Information

• Booked services
• Booking history
• Payment status
• Preferred locations
• Sports interests

Device Information

• Device type
• Operating system
• IP address
• Device identifiers
• App version

Location Information

With your permission, SPOR may access your location to recommend nearby sports facilities and improve your experience.

Payment Information

Payments are processed through secure third-party payment providers. SPOR does not store your complete credit or debit card information.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process bookings
• Process payments
• Recommend nearby activities
• Provide customer support
• Improve our services
• Personalize recommendations
• Send booking confirmations
• Notify you of promotions and updates
• Prevent fraud and misuse
• Comply with legal obligations

3. AI Services

SPOR may use Artificial Intelligence (AI) to:

• Answer customer inquiries
• Recommend sports activities
• Improve customer experience
• Personalize content

AI-generated responses are intended to assist users and should not be considered professional advice.

4. Information Sharing

We may share your information only with:

• Sports facilities you book with
• Payment service providers
• Technology service providers
• Government authorities when legally required

We never sell your personal data.

5. Data Security

SPOR uses industry-standard security measures including:

• Secure servers
• Data encryption
• Secure payment gateways
• Access controls
• Regular security monitoring

Although we take reasonable measures, no online service can guarantee absolute security.

6. Cookies & Analytics

Our website and application may use cookies and analytics technologies to:

• Improve performance
• Remember preferences
• Analyze usage
• Improve marketing effectiveness

You may disable cookies through your browser settings.

7. Your Rights

You may:

• Access your information
• Update your information
• Delete your account
• Withdraw marketing consent
• Request a copy of your data

Some information may be retained where required by law.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Prevent fraud

9. Children's Privacy

Certain activities on SPOR may be intended for minors under the supervision of parents or legal guardians.

Parents are responsible for managing bookings made for children.

10. Third-Party Services

SPOR may integrate with third-party services including:

• Payment providers
• Maps
• Analytics
• Messaging services

Their privacy practices are governed by their own privacy policies.

11. International Data Transfers

Your information may be processed in countries outside Qatar where our service providers operate while maintaining appropriate security safeguards.

12. Changes to this Policy

SPOR may update this Privacy Policy from time to time.

Users will be notified through the application or website when significant changes occur.

13. Contact Us

SPOR
Email: sporqatar@gmail.com
Website: www.sporqatar.com